In a very simple way. Look for the product you want to buy on the website and click on it. Then, choose the characteristics (size, color, model, etc.) and add it to your cart. Once you have added all the products you want, fill in the required information fields and follow the steps to make the purchase. And that's it!

It is not necessary to register to make a purchase at Torras. You can place your order as a guest and simply provide the necessary information during the purchase process so that we can send you the confirmation email and you can track your order until it arrives.

By clicking on the icon located in the top right corner of our website. Once there, you will need to fill in the corresponding information to become a member of the Torras family and receive the latest news, special discounts, exclusive promotions, and much more.

Yes, at Torras, we ship worldwide. Our goal is to ensure that our customers can enjoy the quality and distinctive style of Torras regardless of their geographic location. When placing the order, the shipping costs will be calculated, which you will need to pay at the time of ordering. Upon arrival, you may need to pay any applicable tariffs or additional taxes directly.

Our orders are processed every business day until 1:00 PM. If you place your order before that time, it will be shipped the same day. Otherwise, it will be shipped on the next business day.

The delivery time will depend on the country.

For shipments to the Spanish mainland, Balearic Islands, and Canary Islands: 48-72 hours in standard mode.

For international shipments: 3-5 business days in Europe and 5-10 business days for the rest of the world.

Once your order is shipped, we will send you an email confirming the shipment. Additionally, you can check the status of your order and the tracking number from your web account.

The cost will vary depending on the zone you are in. When you are finalizing the purchase, the shipping cost will be displayed to you (please note that upon arrival, you may need to pay tariffs and taxes, if applicable).

The order can be canceled before it has been processed. In that case, you should go to the confirmation email you received from Torras and click on the "cancel my order" option.

The delivery address can be changed before it has been processed. In that case, you can contact us via WhatsApp at +34 691 90 54 02 for faster assistance, and we will do our best to change your shipping address.

You can use your credit or debit card, as well as PayPal, Google Pay, and Apple Pay. These methods are designed to provide a comfortable and secure shopping experience for all users.

Yes, it's completely secure. For this purpose, we have the SSL security certificate on our website to ensure that your data remains completely private and is only used to keep you informed if you have agreed to it.

At Torras we always sell in Euros.

Discount codes can be applied once the purchasing process is advanced and
It's time for payment. At that moment, you will be given the option to fill in the field.
code and that it is correctly applied to the final price of your purchase.

We are sorry for any inconvenience you may have with your product and we are here to help you.

To start the return or exchange process, you must contact us at
through our email info@torras.com or through our WhatsApp: +34
691 90 54 02 .

Once your application is approved, we will provide you with a form to fill out
and easily request a return/exchange.
It is important to note that we cannot process returns or exchanges of products that have not been previously notified by email.

Please remember that return or exchange requests must be made within 15 days
natural following the date of the orde

After receiving the garment and verifying that the returned product meets the criteria outlined in our return policy, we will process the refund for your order and notify you via email. Only the price of the item will be refunded, not the shipping costs or customs fees.

Once the refund is approved and confirmed by email, it may take between 10 and 15 days.

From the date you placed your order, you have 15 days to return the item received.

1. Use an appropriate hanger. It should be large and sturdy, made of a material that can withstand the weight and help maintain the original structure of the garment without deforming it. Fasten the jacket once it's hung.

2. Store your leather jacket in a dark place with some ventilation. A relatively cool temperature, without direct light and high temperatures.

3. To clean leather garments (not suede), use a dry cloth or slightly damp cloth and gently rub. If you want to clean it more thoroughly, you can use specialized cleaning products or seek help from companies specializing in leather garments.

We recommend going to specialists in leather washing, not all laundries offer this.
service, so, make sure they are professional in leather.

If the product you are looking for is out of stock, we may re-manufacture it. For this reason,
We would appreciate it if you could send us an email to info@torras.com indicating the reference and size for
to be able to give you a more specific answer.

Yes, you can request or reserve a product before it is available for general purchase in the PreOrder section. This means that it's an item from the upcoming season, and you'll need to wait until the item is available for shipping according to the announced release date.

Torras works with a European size. You can find a size chart in the following
link.

- Men Size Chart

- Women Size Chart

We are currently present in multi-brand stores. If you want more information, send a
email to info@torras.com or WhatsApp +34 691 90 54 02 .